NCTD Customer Transit Research

LET US COUNT THE WAYS

As NCTD’s communications and graphics team we provided many ways to improve customer service. We provided outreach to large employers to identify ways to increase transit use by their employees, a survey of the LIFTS shuttle system to identify service improvements, and carried out a survey to discover wayfinding issues at NCTD’s main hub Oceanside Transit Center.

Services

• Communications Planning
• Market Research Surveys
• As-needed Graphic Design – Print, Digital and Motion
• Wayfinding Signage Design